A technology-first approach can distract us from asking the right questions and solving the right problems. We must start with processes. By designing smart processes, we can increase the efficiency and quality of legal service delivery, generate act
"Smart Process Design: Continuous Improvement to Leverage the Right Technology"
By Daniel W. Linna Jr., Attorney, Law Professor, & Director of LegalRnD at MSU Law
From Corporate Legal Operations Consortium (CLOC)