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Getting better are allocating the work results in improved utilization, accelerated lawyer development, and less turnover.
What is work allocation?
Work allocation is the process followed within a firm to assign billable work to junior lawyers (or, potentially, staff). Typically, the amount of work available varies day-to-day while the number of lawyers available is fixed (although the hours they could work can be stretched to some degree). Every firm has a process for doing so – if only a haphazard one consisting of partners asking the closest junior lawyer whom they know to do the work.
What would a better work allocation process look like?
Fundamentally the firm needs to make the work allocation process:
- More transparent (who, gets what work, why)
- Without unconscious bias
- Apply business-centered considerations
For more see: Work Allocation - Innovation Flash Report
Member firms
Troutman Pepper
the firm sought a better way to tackle a multifaceted problem: finding attorneys with the best background – as well as the capacity – for a particular project, rather than leaving it to each team leader to pick a team of favorites. We built the Engage platform, an AI-infused system that finds the right attorney for the matter based on skill sets and experience, leveling the work assignment playing field. This project was honored with the Legal Services Innovation Award from The American Lawyer in December 2021.