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This second Innovative Solutions Showcase features carefully selected tools and techniques with a focus on pricing and project management, curated by our Technology & Innovation team based on their current experience working with firms
CONTRIBUTORS
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Dave Cook, Commercial Product Director, BigHand
Having pioneered the adoption and expansion of resource management practices within law firms and legal departments, Dave established Mason & Cook to continue supporting legal firms in establishing best practice resource management structures, driving efficiency, supporting lawyer career development, and driving inclusion across the legal profession. Dave now leads the strategic direction of the resource management team at BigHand, including the development of new products and the global expansion of the firms’ award-winning services.
dave.cook@bighand.com -
Rob Stote, Managing Director of Profitability, BigHand
Rob Stote is an expert in legal BI, reporting and financial data management for law firms. With a wealth of industry knowledge and experience, Rob works with legal financial professionals to help unlock their profitability and productivity potential, which is vital in today’s changing legal landscape where firms must to achieve financial and operational excellence in order to remain competitive.
Rob.Stote@bighand.com -
Steve Tyndall, CEO and Founder, Client Sense
Steve is the CEO and Founder of Client Sense, a data-driven Business Development and Client Retention solution designed specifically for professional services firms. Steve’s has spent his career working within information technology, with the last 16 years exclusively in legal technology. Steve has led the IT function for Australian law firms, presents regularly as an expert on legal technology and has spent a number of years providing consulting to law firms around the strategic integration of legal technology. Steve and his team recognised the challenges law firms of all sizes faced, in requiring lawyers to use and update CRM systems. Steve and his team formed Client Sense in 2016 to address these challenges and supercharge their clients BD and Client Care capabilities.
steven.tyndall@clientsense.com -
Alexander Niers, Head of Marketing, Clocktimizer
Alexander Niers is head of marketing at Clocktimizer. His experience within the legal tech, ad-tech, and low-code sectors have given him an extensive understanding of the use of technology in business, and the power data can have on any decision-making process.
sander@clocktimizer.com -
David Skinner, Co-Founder and CEO, Gimbal
Karen Dunn Skinner and David Skinner believe every lawyer deserves a successful practice and the time to enjoy that success. To that end, they help lawyers and legal professionals build more efficient, productive, and profitable practices. They’re the co-founders of Gimbal Lean Practice Management Advisors and lawyers with over 20 years’ experience each in Canada and Europe. Together, they’re the exclusive Global Advisors on Legal Process Improvement to the International Institute of Legal Project Management. Karen also sits on the IILPM’s Global Advisory Council.
Karen and David are industry leaders in the application of Lean to the legal profession. They write and speak regularly, facilitate legal process improvement projects across North America, and have taught Gimbal’s proven LeanLegal® approach to thousands of legal professionals around the world.
They combine their deep understanding of the legal industry with their training in Lean Six Sigma to provide practical solutions to the competitive and budgetary pressures on practitioners and clients alike.
Karen and David live in Montreal and spend winter weekends skiing at Mont Tremblant (where David is a Ski Patroller) and summer holidays paddling and kiting in the waters around Montreal and, when they can travel, on the Outer Banks of North Carolina.
david@gimbalcanada.com -
Karen Skinner, Co-Founder and CEO, Gimbal
Karen Dunn Skinner and David Skinner believe every lawyer deserves a successful practice and the time to enjoy that success. To that end, they help lawyers and legal professionals build more efficient, productive, and profitable practices. They’re the co-founders of Gimbal Lean Practice Management Advisors and lawyers with over 20 years’ experience each in Canada and Europe. Together, they’re the exclusive Global Advisors on Legal Process Improvement to the International Institute of Legal Project Management. Karen also sits on the IILPM’s Global Advisory Council.
Karen and David are industry leaders in the application of Lean to the legal profession. They write and speak regularly, facilitate legal process improvement projects across North America, and have taught Gimbal’s proven LeanLegal® approach to thousands of legal professionals around the world.
They combine their deep understanding of the legal industry with their training in Lean Six Sigma to provide practical solutions to the competitive and budgetary pressures on practitioners and clients alike.
Karen and David live in Montreal and spend winter weekends skiing at Mont Tremblant (where David is a Ski Patroller) and summer holidays paddling and kiting in the waters around Montreal and, when they can travel, on the Outer Banks of North Carolina.
karen@gimbalcanada.com -
Rhea Gupta, Chief Personnel Officer, Legatics
Rhea is part of the business development team at Legatics. After graduating from the University of Cambridge she undertook a three-month internship at Noble Legal where she developed an avid interest in the legal industry. Since joining Legatics, Rhea has worked with some of the top global law firms to help them understand how to achieve greater efficiencies, improve client experience and reduce risk by using transaction management software on their deals.
rhea.gupta@legatics.com -
Jenny Karlsson, Head of Legal and North America Global Markets at Lex Mundi, Lex Mundi
Experienced in-house attorney and senior business development professional in the legal sector at Lex Mundi. Before joining Lex Mundi, Jenny worked as an international corporate lawyer, both in private practice and in-house, in Asia, Europe and North America. Jenny is a dual-qualified lawyer in New York and England & Wales, and holds a Bachelors of Law degree from Durham University and a Master of Laws degree from University College London.
JKarlsson@lexmundi.com -
Richard Burcher is a former New Zealand practicing lawyer and managing partner with over 40 years’ experience. Following masters-level post‐graduate study in pricing--related disciplines, Richard has been based in London since 2012 as the founder and Managing Director of international legal services pricing consultancy Validatum®. He is also the founder and managing director of legal pricing software platform, Virtual Pricing Director®. A regular speaker at national and international conferences including Lex Mundi events, his legal services pricing research and commentary have been widely published or cited in Commonwealth Law Journal, Global Legal Post, Managing Partner, and the Pricing Journal amongst others. Validatum® has worked with over 300 law firms in 22 countries from sole practitioners to global firms with turnovers in excess of $2 billion.
richard.burcher@validatum.com