Digital services: non-Lex Mundi firm examples

Examples of successful software-enabled services for clients

Expert advisor

Contest guide compliance - Gowling WLG (Canada)

software program that clients could use to quickly check whether a new contest was compliant with the law. 

Cole took the idea to Neota Logic, a technology company that helps lawyers design new software to better serve clients. Eventually, he created an online application that could guide users through a series of questions about an upcoming contest: Who is eligible? In what jurisdiction will the contest take place? What is the prize? The program could then spit out a set of rules, along with any red flags that needed further review. 

The final product, called Contest Creator, is now in use among the firm’s clients. One early adopter was RBC, which collaborated with Cole’s team to develop a customized version of the application. The bank now uses the program to run about 200 contests a year. “It’s really important for us to leverage new technology,” says Diana Drappel, senior legal counsel at RBC. Approving the rules for a new contest used to take up to four weeks. “Now, it can be same day.” 

https://lawandstyle.ca/innovation/the-2021-precedent-innovation-awards-contest-creator/

Arbitration forum shopping - Reed Smith

Mobile app to estimate arbitration costs - 
  • Covers 37 international arbitration centers
  • Coverts 20 currencies
  • Available for free on Apple’s App Store and also with Google Play
  • ‘Navigating the rules, practice notes and schedules of the various institutions can be complex, especially when you consider the potential pitfalls posed by different procedural options and currency conversions. ‘With the Arbitration Pricing Calculator, users can estimate costs instantly and access a wealth of other information about an institution and its rules at a tap of the screen.
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